// PAYMENT INFORMATION
Payment Info
Everything you need to know about how we process, protect, and handle your payments. We believe in total transparency — no hidden fees, no surprises.
Accepted Payment Methods
We accept the following payment methods for all orders:
Digital Wallets
Secure Checkout
All transactions are processed via Shopify Payments and PayPal, secured with SSL/TLS encryption. Your card details are never stored on our servers and are handled in full compliance with PCI DSS standards.
SSL/TLS Encrypted
PCI DSS Compliant
Data Never Stored
Payment Processing
Timing: Payment is collected at the time of order placement.
Currency: All prices are displayed in GBP (£).
International: International customers may be subject to currency conversion fees applied by their bank.
Refunds
Refunds are returned to your original payment method within 5–10 business days depending on your bank or card provider.
Refund Initiated
We process your refund within 24 hrs
Bank Processing
Depends on your bank or card provider
Refund Complete
Money back in your account
Having Trouble Paying?
If your payment is declined, here's what to do:
- Verify your billing address — make sure it matches your card statement.
- Ensure sufficient funds — check your available balance.
- Try an alternative payment method — use a different card or digital wallet.
- Contact your bank — they may have placed a security block on the transaction.